This is not a knock on Fujitsu, my ScanSnap is close to 10 years old; and that is longer than most vendors support old hardware. In any event, other than some minor damage to the multi-sheet tray/base of the scanner, the ScanSnap is still chugging along. I've kept an old Mac around just to scan documents as my scanner lost support starting with with OS X Mountain Lion (10.8). No more! To this point, I've not complaints with VueScan. Time will tell if the unlimited upgrades for the "Pro" version are meaningful.